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Author Archives: Richard Keg

Malware – What Is It And What Can You Do

The online definition: “Malware, short for malicious software, is software used to disrupt computer operation, gather sensitive information, or gain access to private computer systems.” – Wikipedia In elementary school everyone was scared of getting a computer virus. The threat of data loss or not being able to use your computer gave chills to some people. Back then a virus ...

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The Latest Answers From The Computer Geek

The first run of Ask the Geek was a busy one! I received more than 40 emails in the first week! Here are the most common questions I received. Q: My mouse cursor jumps around while I’m typing, putting half my words in another paragraph. A: This can happen for several reasons, but is usually caused by either your palm ...

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Computer Problems? Ask the Geek!

Welcome to Ask the Geek! A new computer Q&A section of Sierra News Online. I have been fixing computers in the mountain area since I was a kid, and one of the biggest things I’ve found from my customers is that many of them are afraid to ask questions. Sometimes it’s because they have had a bad experience in the ...

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Is Windows Tech Support Calling You?

I want to alert my customers and friends to a scam that is becoming a growing problem in our mountain area and I’m sure everywhere else. I received a phone call from my neighbor just a few minutes ago asking about “Windows Technical Support”, some very insistent callers claiming her computer was infected with a virus (by the way, I ...

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Sierra News Online